Help
How can we help you?
Frequently Asked Questions (FAQs)
Welcome to Zonesso's FAQ page! Here you'll find answers to common questions about using our platform.
General Questions
1. What is Zonesso?
Zonesso is a car classified ads platform that connects car buyers and sellers across the UAE. Our platform allows users to list, browse, and purchase cars in a fast and convenient way, with added features such as notifications and real-time chat.
2. How does Zonesso work?
Zonesso acts as a middleman for car transactions. Sellers can list their cars with details and photos, and buyers can browse listings and contact sellers directly through the platform's built-in chat feature.
For Buyers
1. How do I search for cars?
You can easily search for cars by using the search bar or filtering results by car make, model, year, price range, and location across the UAE.
2. How do I contact the seller?
Once you find a car you're interested in, you can contact the seller through Zonesso's built-in chat feature. Simply click on the listing and tap the Chat button.
3. Can I get notifications for new listings?
Yes! You can enable notifications to receive alerts when new cars that match your search criteria are listed.
4. Is there any fee for buyers?
No, browsing and contacting sellers is completely free for buyers.
For Sellers
1. How do I list my car for sale?
To list your car, sign up or log in to your Zonesso account, click on Post a Listing, and follow the prompts to add photos, details, and pricing information.
2. Are there any fees for posting a listing?
Zonesso offers free and premium listing options. The free plan allows you to list your car with basic features, while the premium option gives your listing more visibility and additional perks.
3. How long does my listing stay active?
Your car listing stays active for 30 days, after which you can renew it or modify the details if needed.
4. How do I respond to buyers?
You can respond to buyers directly through Zonesso's chat feature. You will also receive notifications when a buyer contacts you, so you don't miss any messages.
Notifications and Chat
1. How do notifications work?
Notifications help you stay updated on new listings, messages, and important activity related to your account. You can customize notification settings in your profile to receive updates that matter most to you.
2. Can I disable notifications?
Yes, you can manage your notification preferences by going to your account settings and turning off notifications you no longer want to receive.
3. How does the chat feature work?
The chat feature allows buyers and sellers to communicate directly within the app. You can ask questions about the car, negotiate prices, or arrange a meeting. The chat is real-time, so you can get instant responses.
Account and Security
1. How do I create an account on Zonesso?
You can create an account by signing up with your email or using social login options (Google, Facebook, etc.). Follow the registration steps to set up your profile.
2. Is my information secure?
Yes, we prioritize the security of our users' data. Zonesso employs industry-standard encryption and security practices to protect your personal and transaction information.
3. How do I report suspicious activity or listings?
If you come across any suspicious activity or listings, please report it using the Report button on the listing or contact our support team for further assistance.
Support
1. How do I get in touch with Zonesso customer support?
For any inquiries or technical assistance, you can reach our customer support team through the Support section in the app or by emailing us at cloud@zonesso.com.
2. What should I do if I forget my password?
If you forget your password, click on the Forgot Password link on the login page, and follow the steps to reset it.
If you have any other questions, feel free to contact us! Were here to help you buy and sell cars with ease.